RECO Information Guide
This bulletin explains real estate agents’ obligations related to the RECO Information Guide.

Summary

The RECO Information Guide (guide) contains information that prospective clients and self-represented parties should be aware of before entering an agreement for services with a brokerage or receiving any services or assistance from a real estate agent.

Before providing services or assistance, agents can satisfy their basic obligations in two steps:

1. Give a copy of the guide to the prospective client or self-represented party.

2. Explain the contents of the guide to the prospective client or self-represented party.

Agents are expected to provide the guide to a prospective client before an agreement is entered into with the brokerage.

In the case of a self-represented party, agents must also provide the Information and Disclosure to Self-represented Party form.

Purpose of the RECO Information Guide

The purpose of the guide is to help consumers understand
:• The benefits of being a client of a real estate agent
.• The risks of being a self-represented party in a transaction
.• The duties brokerages and agents owe to clients
.• What to look for in an agreement with a brokerage, including remuneration arrangements
.• Multiple representation is not permitted unless they agree to it
.• The change in duties owed to clients and the services that will be provided if the client does agree to multiple representation
.• How to bring a concern to the attention of the brokerage or file a complaint with RECO